Horrible experience with Cleaning Mate

Cleaningmate - carpet cleaners in queensland have purchased a product which was promptly sent. The owner of the business was given a one month free trial where we provided a sim card and covered all the tracking costs for 1 month demonstration/trial period. After 4 weeks, the owner of the business sent an email and decided that they wanted a different payment method from the standard, we said that this could be arranged and agreed to his payment method. We provided support by phone and email and extended the trial period by another month, again wearing the costs of the trial service. At the end of 2 months, the owner of Cleaningmate carpet cleaning mate failed to pay the small fee of $11 for the service. Another 2 weeks went by and due to non payment and the owner of cleaningmate not responding to requests to return our calls, our system automatically suspended his service. Few days later, the owner of cleaningmate posted a defamatory review of our company with misleading and contradicting information.

Our experience with Cleaningmate in Queensland has been a horrible one.
Product was shipped express and at no charge, we offered extensive support, free 2 month trial and agreed to his non-standard payment terms. What we received in return was a bad review. Horrible experience with cleaningmate.

We DO NOT recommend Cleaningmate - horrible experience